El Pollo Loco conducts the EPLFeedback or the El Pollo Loco Guest Survey on its website which invites its customer to share their opinion on the quality of service and food based on their experience of visiting the outlet.
The feedback provided by its customers tends to help the restaurant improve its service on future visits and provide customers with a desirable and comfortable experience.
The survey participants get a Free Validation Code in return for their valuable feedback. Depending on their visit to the restaurant, the participants will be provided with a few questions.
Below we have summed up essential information concerning the El Pollo Loco Experience Survey along with rules and requirements to participate in the survey accordingly.
www.EPLFeedback.com – El Pollo Loco Survey Step-by-Step Instructions
If you are looking forward to participating in the El Pollo Loco Survey then make sure to consider the following given requirements and follow the instructions listed below for your convenience.
Participation Requirements
- The El Pollo Loco Survey can only be taken online. The potential customer will have to have access to their computer which can be either a desktop computer or a laptop. You can also use a tablet or smartphone to participate. The display quality of the survey can be low on the smartphone.
- Consider using a secured internet connection for the customer survey as the customer will be asked to provide personal information while filling up the required questions.
- One of the essential assets condition to be a participant in the survey is to have an El Pollo Loco Receipt. The receipt will have a Survey ID number at its bottom along with the Restaurant number. Use the ID number to access the survey.
Step-By-Step Instructions for Survey Participation
- Go through the website of EPLFeedback Survey which is www.eplfeedback.com to take the survey. Here is where you will be able to access the official survey of the company.
- You will see the choice provided to you on your language preferences. Select the alternatives which are either English or Spanish according to your preference.
- The main access condition is to enter the code. Enter unique Survey ID listed on the bottom of the El Pollo Loco receipt. And click on the START.
- In case you do not have your survey code, you will have to enter the restaurant number located on the receipt. Click on START.
- Click on NEXT so that you can go ahead with the survey.
- You can rate your fulfilment level on a scale that will be from FULFILLED to DISAPPOINTED.
- Answer the questions according to your latest visit to the restaurant.
- After you have completed the survey, you will get a Free Coupon Code. You can use it on your next visit to El Pollo Loco.
El Pollo Loco Survey FAQs
- What can I do if my receipt is no longer valid?
Ans: Make sure that the receipt that you use is the recent one as the receipt is valid for 30 days only. If your receipt exceeds 30 days then you will need a new receipt to take part in the El Pollo Loco Survey.
- What is the residency requirement to participate in the survey?
Ans: You must be a legal resident of the United States of America to participate in the survey.
- What is the age limit to participate in the survey?
Ans: Make sure that you are at least 18 years of age or above to participate in the survey.
- How many times a participant can participate?
Ans: A participant can participate once in the survey.
- Are employees of the company eligible to participate in the survey?
Ans: No, the employees working with El Pollo Loco and their family members are not eligible to participate in the survey.
- Can the offer be transferred to another medium?
Ans: No, the offer will not be transferred to any other medium.
- How long is the coupon valid for use?
Ans: Make sure to use your coupon within a month.
About El Pollo Loco
The company specializes in fire-grilling marinated chicken and operates in the segment of limited-service restaurants.
El Pollo Loco is the name given to independent chains of restaurants that are controlled by companies including El Pollo Loco Inc. which is based in the U.S. and El Pollo Loco S.A. de C.V. which is Mexico-based.
The company was founded by its founder Juan Francisco Ochoa. The first restaurant of El Pollo Loco was established in 1974 in Guasave, Sinaloa, Mexico. Later on, Ochoa expanded the chain of the company in the U.S. in 1980.
In 1979, Ochoa had around 85 restaurant chains in almost 20 cities throughout Northern Mexico based on the El Pollo Loco S.A. de C.V. which were operated by close friends and family members.
The company then made expansion on the international border during the 1980s. The Mexican chain of restaurants unlike its American branch has kept its menu simple and has focused on serving grilled chicken.