Raisingcanes.com Customer Feedback Survey

Ever wondered how you could turn a quick chicken finger run into a chance to make your voice heard and maybe even snag a reward?

Step-by-Step Guide: How to Complete the RaisingCanes.com Customer Feedback Survey

Let’s walk through how you can easily complete the Raising Cane’s customer feedback survey at RaisingCanes.com/survey. It’s simple, quick, and honestly—kind of fun.

Let’s jump right in!


Step 1: Save Your Receipt

First things first: don’t toss that receipt!
Whenever I swing by Raising Cane’s (especially when I’m craving their famous Texas toast), I make sure to tuck the receipt into my wallet. Why? That little slip of paper holds a special code you’ll need to enter the survey.

Pro Tip: The survey invitation usually expires within a few days, so don’t wait too long!


Step 2: Visit the Official Survey Website

Once you’ve got a few minutes (it seriously doesn’t take more than 5-7 minutes), head over to https://raisingcane.survey.marketforce.com/?languageId=1

I usually do this while relaxing after my meal — phone in one hand, sweet tea in the other!


Step 3: Enter the Required Information

You’ll be asked to input a few details from your receipt, such as:

  • The 16-digit survey code
  • The date and time of your visit
  • The store number

It might sound like a lot, but it’s all clearly printed on your receipt. It’s like a mini scavenger hunt!

Real-life Tip: Double-check the numbers before hitting “Start” — mistyping them can send you back to square one.


Step 4: Answer All the Survey Questions Honestly

Now, the real fun begins. You’ll be asked a series of questions about your visit. These typically cover:

  • The quality of the food
  • The friendliness of the staff
  • The cleanliness of the restaurant
  • Your overall experience

When I filled out the survey last month, I remembered how the crew at my local Cane’s added extra Cane’s sauce without me even asking. (Seriously, shoutout to them!) I made sure to mention that in the comment box — positive feedback matters just as much as complaints.

Advice: Be specific! Whether it’s a messy dining area or a cashier who made your day, details help the team improve.


Step 5: Submit and Receive Your Reward

After you finish answering, you’ll usually get a validation code. Write it down on your receipt and bring it with you next time to claim your reward — often a discount or a free menu item.

Last time, my reward was a free box combo with the purchase of a drink. Totally worth the few minutes it took to fill out the survey!


Final Thoughts

Taking the Raising Cane’s survey is a win-win. You get to share your honest experience (good or bad), help improve the service, and score a little treat for next time. Plus, it’s an easy way to make your opinion count — something we often don’t get to do enough.

So next time you’re wiping Cane’s sauce off your fingers, take five extra minutes and let them know how they did. Trust me, your future self (and your tastebuds) will thank you!

Leave a Comment