Let’s be honest — there’s nothing quite like the crunch of Long John Silver’s classic battered fish or the golden hushpuppies that somehow disappear before you make it to the table
Step-by-Step Guide: How to Complete the MyLongJohnSilversExperience.com Customer Feedback Survey
If you’ve recently enjoyed a meal there, you’ve got more than just a full belly — you’ve got the chance to share your thoughts and maybe even score a reward.
Here’s how to take the My Long John Silver’s Experience survey at www.MyLongJohnSilversExperience.com — step by step.
Step 1: Keep That Receipt!
First rule of fast food surveys: hold on to your receipt. That little slip has the invitation to the survey printed right on it, along with the info you’ll need to log in — usually a store number, ticket number, and the date and time of your visit.
I made the mistake once of tossing mine before realizing there was a discount on my next visit just for filling out the survey. Lesson learned.
Step 2: Go to the Official Survey Website
Once you’re comfy — maybe still licking your fingers from that crispy fish — head over to https://ljsilvers.qualtrics.com/jfe/form/SV_6zEsD7Wa56EFeXs. You can do it on your phone, tablet, or laptop. The site’s pretty straightforward and doesn’t require any technical gymnastics.
Tip: It’s easiest if you take the survey soon after your visit so everything’s fresh in your mind.
Step 3: Enter the Details from Your Receipt
Now you’ll be asked to enter some info from your receipt, such as:
- Store number
- Ticket number
- Date and time of visit
It might sound like a scavenger hunt, but it’s all clearly printed. Just match it up and you’re in.
Step 4: Share Your Honest Experience
Here’s the part where your voice really matters. The survey will ask about:
- The quality of your food
- The friendliness of the staff
- Speed of service
- Cleanliness of the restaurant
When I filled out the survey last month, I made sure to mention how the staff at my local Long John Silver’s went above and beyond. I had a big order for a family picnic, and the manager double-checked everything before I left. That kind of care isn’t something you forget.
Whether your experience was great or not-so-great, be honest. The company actually uses this feedback to train staff and improve service.
Step 5: Get Your Reward Code
Once you’ve finished the survey, you’ll usually get a validation code to write on your receipt. Bring that with you next time, and you’ll get the reward mentioned — often a discount or a free menu item with your next purchase.
I once got a free piece of fish with my combo meal. Doesn’t sound like much, but when it’s that good? Totally worth the few minutes.
Final Thoughts
Taking the My Long John Silver’s Experience survey is a quick and easy way to make your voice heard. Whether you’re raving about the perfectly fried shrimp or suggesting improvements to the drive-thru, your feedback counts — and the bonus treat doesn’t hurt either.
So next time you swing by for some crunchy comfort food, don’t toss the receipt. Turn it into a reward with just a few clicks!