Have you ever stopped by GetGo for a quick bite or to top off your tank and thought, “That was actually really smooth,” or maybe, “Why is the coffee station always out of lids?” Good news — you don’t have to keep those thoughts to yourself.
GetGo wants your feedback, and they’ve made it super easy to share it through their online survey at GetGoListens.com.
I took the survey last week after grabbing a breakfast sandwich and a coffee. The cashier was super friendly, and the line moved faster than I expected, so I figured — why not give them a little positive feedback?
How to Take the GetGo Customer Feedback Survey: A Step-by-Step Guide
Here’s a step-by-step rundown so you can do it too.
Step 1: Save Your Receipt
Your receipt is the golden ticket here. After any purchase at GetGo, whether it’s a full tank of gas or just a donut and soda, check your receipt for a survey invitation code. This is usually near the bottom.
Real-life tip: I’ve started checking my receipts while still in the car, just to make sure I don’t toss out one that might come with a coupon or sweepstakes entry.
Step 2: Visit GetGoListens.com
Open your phone or computer and go to www.getgolistens.com. The site will direct you to their official customer feedback platform. It’s fast, user-friendly, and available in English or Spanish — just choose what works best for you.
Step 3: Enter the Survey Info
Next, you’ll be prompted to enter details from your receipt. This includes the survey code, date, time, and sometimes the store number. It only takes a minute.
Make sure to double-check the numbers — once I accidentally mixed up a “0” and an “8,” and it gave me an error. Easy fix, but worth checking.
Step 4: Answer the Survey Questions Honestly
Now it’s time to share your experience. The questions are pretty straightforward:
- How was the customer service?
- Was the store clean?
- Did you get what you came for?
- Was the food hot and fresh?
When I filled it out, I gave a quick shout-out to the employee who let me know about a buy-one-get-one sandwich deal. I wouldn’t have noticed otherwise, and I ended up with lunch for later — win-win!
Step 5: Add Extra Comments (Optional but Helpful)
You’ll get a chance to add comments in your own words. Use this space to give a little more detail — like if the fountain machine wasn’t working or if someone on staff went above and beyond.
Step 6: Submit and See What You Earned
Once you submit the survey, you might get a validation code for a discount or a free item during your next visit. Just write it down on your receipt and bring it with you.
Some surveys even enter you into a sweepstakes for a gift card. Not too shabby for five minutes of your time!
Final Thoughts
The GetGoListens survey is a quick, easy way to make your voice heard. Whether it’s giving praise or suggesting improvements, your feedback helps shape a better experience — for you and everyone else.
So next time you stop by for snacks, gas, or your caffeine fix, don’t forget to share your thoughts. You might even score a freebie along the way!