You just polished off a curly fries combo and a juicy roast beef sandwich from Arby’s. Maybe you even treated yourself to a Jamocha shake (no judgment—I do the same). Now what?
Step-by-Step Guide: How to Complete the ArbysWeMakeItRight.com Customer Feedback Survey
Well, if you’ve got your receipt, you’ve got more than just a full belly—you’ve got a chance to tell Arby’s how they did, and possibly earn a reward while you’re at it.
Here’s your no-fuss, step-by-step guide to completing the ArbysWeMakeItRight.com survey.
Step 1: Hold Onto That Receipt!
Before you throw your Arby’s receipt into your car’s cup holder or the bottom of your bag (we’ve all done it), take a second to check the bottom section. You’ll usually find an invite to take their customer feedback survey along with a survey code.
Last week, I went through the drive-thru and had an awesome experience—the cashier was super friendly, and the food came out fast and fresh. I noticed the survey invite and thought, “Why not?”
Step 2: Visit the Official Survey Website
Once you’re home (or comfy in your car), head over to www.ArbysWeMakeItRight.com. This is the official site where the magic happens.
Tip: Don’t wait too long. The survey link usually has a time limit—often within a few days of your visit—so it’s best to do it while the experience is still fresh in your mind.
Step 3: Enter Info from Your Receipt
On the homepage, you’ll be asked to enter a few details, including:
- The survey code (usually printed near the bottom of your receipt)
- The date and time of your visit
- Possibly the restaurant number
It might feel like a lot of numbers, but they’re all easy to find if you take a quick look at your receipt.
Helpful Hint: Type carefully! A single wrong digit can kick you back to the start.
Step 4: Give Honest, Helpful Feedback
Now it’s time to share your experience. The survey includes questions like:
- How was the quality of your food?
- Was the staff polite and helpful?
- Was your order correct?
- How quickly did you receive your food?
This is where your real-world input matters. I made sure to shout out the employee who helped me swap a side item last-minute without any hassle. Arby’s does read this feedback—it’s how they keep improving.
Be honest. If something wasn’t quite right, say so. That’s the whole point—they want to make it right.
Step 5: Claim Your Reward
Once you’re done, you’ll either:
- Be given a validation code (to write on your receipt and redeem next time),
- Or entered into a sweepstakes, depending on the promotion at the time.
I once got a free small shake on my next visit—just for taking five minutes to talk about my sandwich. Totally worth it.
Final Thoughts
Taking the Arby’s We Make It Right survey is quick, simple, and actually makes a difference. Whether your visit was perfect or had a hiccup, your feedback helps make future visits better—for you and everyone else.
So next time you’re wiping the last bit of sauce off your fingers, pause before crumpling that receipt. Hop online, take the survey, and enjoy your next meal with a little bonus in your pocket.