Ever walked out of a grocery store thinking, “That was an awesome shopping trip!” or maybe, “Well, that could’ve been better”? If you’ve shopped at Fresh Thyme Farmers Market lately, here’s your chance to share exactly how you feel — and possibly even win something for your time.
Freshthyme com has a quick and easy customer feedback survey, and I’m going to walk you through it step-by-step.
How to Take the Fresh Thyme Customer Feedback Survey (Step-by-Step Guide)
Trust me, it’s simple — I just did it last week after picking up some organic honey and avocados (they were on point).
Step 1: Save Your Receipt
Before anything else, hang on to your receipt. You’ll need a few details from it to start the survey — mainly the survey code or some transaction info printed near the bottom. I used to toss receipts without a second thought, but now I stash them for a day or two just in case there’s a survey with a reward attached.
Pro tip: The survey must be taken shortly after your visit, usually within 7 days.
Step 2: Go to Freshthyme.com/Survey
Open up your favorite browser and head over to www.freshthyme.com/survey. You’ll be redirected to their official feedback platform. It’s mobile-friendly, so feel free to do it on your phone while sipping your morning coffee.
Step 3: Enter the Required Information
You’ll be prompted to enter details from your receipt like the store number, date, time, and transaction ID. Just take your time and double-check everything. It’s a quick step, but accuracy is key.
Step 4: Answer the Survey Questions Honestly
Now comes the fun part — sharing your thoughts. The questions are straightforward: How clean was the store? Were the shelves well-stocked? Did the cashier smile or rush you out the door?
When I took the survey, I made sure to mention how helpful the produce employee was. He took the time to explain the difference between a Fuji and a Gala apple (I always forget). Little things like that can make a big difference, and feedback helps stores recognize their rockstar employees.
Step 5: Leave Additional Comments (Optional but Recommended)
At the end, there’s usually a box for additional comments. Use it! This is your space to speak freely. Whether you had a fantastic interaction or something felt off, this is where you can add the human touch.
Step 6: Submit and Enter the Sweepstakes (If Available)
Once you’re done, hit submit. In many cases, Fresh Thyme offers a chance to enter a sweepstakes for a gift card or discount. Just follow the prompts and enter your contact info if you want to participate. No pressure — it’s optional.
Final Thoughts
Doing the survey only took me about 5 minutes. And honestly, it feels good knowing your opinion might help shape the store for the better. Next time you’re stocking up on granola or kombucha, take a moment to share your experience.
Because when customers speak, Fresh Thyme listens.